InfoSystems Technology  

Computer & Network Health Packages

The Hermes               The Apollo                    The Zeus                    The Aphrodite

Package Information

• Discounts available if amount is paid in full, at beginning of contract.
• Hourly rates are currently $75/hr.
• For software installations & Emergency services, the included hours on the Zeus & Aphrodite packages apply at a 1hour minimum per (on-site) event.  Anything past the included hours listed will be billed at the standard hourly rate.
• None of the below packages cover Operating System reloading, nor cost of parts.
• Any on-site visits outside of the scheduled monthly/quarterly (depending on package), unless a pre-planned software or hardware installation, will be billed as an Emergency Visit.  Pre-planned installations will be billed as such.
• All prices apply to networks that consist of ONE server and up to FIVE workstations.  If your network contains more than this, custom pricing will be generated.

Package Comparison

 

The Hermes

Top of Page               The Apollo                    The Zeus                    The Aphrodite

1. Daily remote monitoring of servers to confirm performance
2. Quarterly remote checkups of accessible servers & workstations:
   1. Confirm all accessible servers are operational and current.
   2. Confirm all accessible Workstations are operational and current.
   3. Confirm Anti-virus protection is current
   4. Clean for Spyware
   5. Monitor all accessible systems for hardware problems and plan for repairs or replacement as needed with cost estimates.
3. Install server & workstation patches and critical updates as they are released.
4. Remotely Configure user accounts as necessary.
5. Remotely install or reload software on workstations as needed. Hourly rates apply, no minimum charge. (Assistance may be required from someone on site)
6. Emergency services, on-site reloading or installing new software, operating systems or trouble shooting hardware issues not addressed by 1 through 4 above will be billed at current hourly rates with a 1 hour minimum per trip for locations in the Roanoke area.

Note: To successfully remotely monitor servers and workstations an always on high speed internet connection (such as cable or DSL) with a static IP is required.  All servers, workstations and peripherals will need to be left on around the clock or at minimum, on a schedule.

Contract & Payment Options		Rate
Yearly		$1020.00
Quarterly		$255.00
Monthly	(payment option only, not a contract option)	$85.00
Hourly Rate		$75.00
Networks containing more than one server and five workstations require special pricing.   For each workstation past the first five, a fee of $30 will be added per quarter. *Discounts available if amount is paid in full, at beginning of contract.

 

The Apollo

Top of Page                The Hermes                    The Zeus                    The Aphrodite

1. Daily remote monitoring of servers to confirm performance
2. Monthly remote checkups of accessible servers & workstations:
   1. Confirm all accessible servers are operational and current.
   2. Confirm all accessible Workstations are operational and current.
   3. Confirm Anti-virus protection is current
   4. Clean for Spyware
   5. Monitor all accessible systems for hardware problems and plan for repairs or replacement as needed with cost estimates.
3. Install server & workstation patches and critical updates as they are released.
4. Remotely Configure users accounts as necessary.
5. Remotely install or reload software on workstations as needed. Hourly rates apply, no minimum charge. (Assistance may be required from someone on site)
6. Emergency services, on-site reloading or installing new software, operating systems or trouble shooting hardware issues not addressed by 1 through 4 above will be billed at current hourly rates with a 1 hour minimum per trip.

Note: To successfully remotely monitor servers and workstations an always on high speed internet connection (such as cable or DSL) with a static IP is required.  All servers, workstations and peripherals will need to be left on around the clock or at minimum, on a schedule.

Contract & Payment Options		Rate
Yearly		$2,400.00
Quarterly		$600.00
Monthly		$200.00
Hourly Rate		$75.00
Networks containing more than one server and five workstations require special pricing. For each workstation past the first five, a fee of $30 will be added per month. *Discounts available if amount is paid in full, at beginning of contract.

 

The Zeus

Top of Page                The Hermes                    The Apollo                    The Aphrodite

1. One day per Quarter an onsite inspection of all equipment will be performed:
   1. Confirm all servers are operational and current.
   2. Confirm all Workstations are operational and current.
   3. Confirm all peripherals are operational and current.
   4. Confirm all Network appliances are operational (routers, switches, etc).
   5. Communicate with third party vendors as needed for version upgrades and tech support.
   6. Confirm Anti-virus protection is current
   7. Scan for & remove Spyware
   8. Physical cleaning of workstations (dusting & vacuuming system).
2. Daily remote monitoring of servers to confirm performance
3. Remotely Install patches and critical updates as they are released (onsite assistance may be required if the patch requires a system reboot).
4. Remotely Configure users accounts as necessary
5. Install or reload software on workstations as needed, 3hrs per quarter included.  Anything past 3hrs will be billed at standard hourly rate.
6. Watch for hardware problems and plan for repairs or replacement as needed with cost estimates.
7. Emergency on call service.  3hrd per quarter included, with a 1hr minimum per visit.  Anything past 3hrs will be billed at standard hourly rate.

Note: To successfully remotely monitor servers and workstations an always on high speed internet connection (such as cable or DSL) with a static IP is required.  All servers, workstations and peripherals will need to be left on around the clock or at minimum, on a schedule.

Contract & Payment Options		Rate
Yearly		$2,040.00
Quarterly		$510.00
Monthly	(payment option only, not a contract option)	$170.00
Networks containing more than one server and five workstations require special pricing. For each workstation past the first five, a fee of $50 will be added per quarter. *Discounts available if amount is paid in full, at beginning of contract.

 

The Aphrodite

Top of Page                The Hermes                    The Apollo                    The Zeus

1. One day per Month an onsite inspection of all equipment will be performed:
   1. Confirm all servers are operational and current.
   2. Confirm all Workstations are operational and current.
   3. Confirm all peripherals are operational and current.
   4. Confirm all Network appliances are operational(routers, switches, etc).
   5. Communicate with third party vendors as needed for version upgrades and tech support.
   6. Confirm Anti-virus protection is current
   7. Scan for & remove Spyware
   8. Physical cleaning of workstations (dusting & vacuuming system).
2. Daily remote monitoring of servers to confirm performance
3. Remotely Install patches and critical updates as they are released (onsite assistance may be required if the patch requires a system reboot).
4. Remotely Configure users accounts as necessary
5. Install or reload software on workstations as needed 2hrs per month included.  Anything past 2hrs will be billed at standard hourly rate.
6. Watch for hardware problems and plan for repairs or replacement as needed with cost estimates.
7. Emergency on call service.  3hrs per month included with a 1hr minimum per visit.   Anything past 3hrs will be billed at standard hourly rate.

Note: To successfully remotely monitor servers and workstations an always on high speed internet connection (such as cable or DSL) with a static IP is required.  All servers, workstations and peripherals will need to be left on around the clock or at minimum, on a schedule.

Contract & Payment Options		Rate
Yearly		$4,800.00
Quarterly		$1,200.00
Monthly		$400.00
Networks containing more than one server and five workstations require special pricing. For each workstation past the first five, a fee of $50 will be added per month. *Discounts available if amount is paid in full, at beginning of contract.